Initial Impressions: arvixe.com

A couple of days ago, I received an email from my [old] hosting provider.

Hey, we’re trying to renew your hosting account for $7.95/month for the next two years. Looks like your credit card has expired…

$7.95/month?! Seriously?

Every time I’ve hit their front page to log in, they’ve been slowly dropping their rates — $6.95/month No, $5.95/month! Sign up now!

Say, they’re charging me an additional two bucks a month!? What gives?

Naturally, I pinged the live chat d00d.

Me: $7.95/month!? What’s so special about new customers that they deserve a $2.00/month discount?!

Him: Well, they’re new. And, you’re not. Fork over the cash, or else…

Same conversation with the live chat d00d at arvixe.com:

Me: $4/month, huh. So, is that like an introductory rate? In two years, when my contract’s up, you’ll jack it up, right?

Him: Nope. We don’t jack our rates up.

Me: Let’s ensure we’re on the same page… In two years, when I renew, what’ll the cost be per month?

Him: …$4/month.

Good bye, old hosting provider. Hello, arvixe.com.

After a flurry of emails from arvixe, I’m set up.

Time to SSH into my account.

Nope, you need to contact our support department.

Okie doke, no biggie, I don’t absolutely need access until the weekend — I’ll just mark this “Medium” urgency.

Literally six minutes later, I get an email — “Your SSH is set up.”

Wha…?

Cheap hosting? Check.

Easy setup? Check.

None of this “yeah, fax us a copy of your driver’s license, and we’ll think about giving you SSH access” bullshit… Check.

The only problem I have with arvixe is I have absolutely no idea how to pronounce it.

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